Refund Policy
You may return products purchased from us without a reason for return within 14 days from the date of purchase under the following conditions:
- Products to be in their original packaging
- No signs of use, distorted appearance or smudging
- Do not remove the protective film from the neck of the vial
- Include the original invoice or goods receipt with which you received the products
- The cost of returning the products is at your expense
You may exchange the products for others or we will refund the value if you do not want an exchange. We refund the value of the products, excluding the cost of shipping. We will only refund any amounts paid on delivery or on the spot by bank transfer to your personal account within 14 days of the date you notify us of your cancellation. Any amounts paid by debit/credit card will be refunded to the same account (card) from which payment was made.
Return address:
PHYTOPHARMA LTD.
с. Oreshak 5630
common. Troyan
ul. "Stara Planina" 123